Your information - What you need to know

South Norfolk Healthcare (SNH) was established in July 2010 as a Community Interest Company and is a GP Provider Organisation for South Norfolk providing a range of services including Referral Information Services, Primary Care Network Support, Provision of Training Services and Additional Services.

The Referral Management Service is dedicated to discussing the choices available to patients. Once the Referral Management Service receives an appointment request from a patient’s GP a specialist booking advisor will call each patient to help them book an appointment in a location and at a time that are convenient.

The following guidance contains information around the data we collect about you, how the information is used, what kind of information we use and how we observe your legal rights in relation to your information.

Providing feedback

If you wish to feedback to the Referral Management Service about the service you have received from us, or about a concern you have regarding an incident you have observed or experienced during the progression of your referral, please let us know.

South Norfolk Clinical Commissioning Group

Opening Hours

Monday - 08.00 - 18.00
Tuesday - 08.00 - 18.00
Wednesday - 08.00 - 18.00
Thursday - 08.00 - 18.00
Friday - 08.00 - 18.00
Bank holidays may vary


South Norfolk Healthcare
The Chapel,
Keswick Hall,

Tel: 01603 964520

South Norfolk Healthcare C.I.C. is a community interest company, limited by shares.
Registered in England and Wales
with registered number 07255508